FAQ
The support email address is contact[at]gnews.io.
You're entitled to a free 10-day trial, which you can start here: gnews.io/change-plan. You can cancel your trial period at any time.
You can cancel your subscription at any time and at no extra cost from the "Plan & Billing" page (gnews.io/plan-billing). Simply click on the "Cancel subscription" button in the "Subscription" section of the page and confirm.
For the parameter "from" and "to" the date must exactly respect the format Y-m-dTH:i:sZ (where Y is the year on 4 digits, m the month on two digits from 1 to 12, d the day on two digits, H the hour on 2 digits from 0 to 23, i the minutes on 2 digits from 0 to 59 and s the seconds on two digits from 0 to 59). For example this date is valid 2022-01-01T12:30:45Z but this one is not valid 2022-01-01T12:30:45.1000Z
Full article content is only available on paid subscriptions. For the API to return the full content, you need to append this to the query string of the request: &expand=content
Unfortunately, it is not yet possible to filter the results with a list of sources.
GNews API can not be used in commercial projects with a free subscription. The free subscription plan is made for non-commercial projects or for development and testing purposes.
When you have reached the daily request limit you cannot retrieve any more data and the API returns an error message (Error 403). Note that the request counter is reset to zero every day at 00:00 UTC.
If you need a custom plan, please contact us by email: contact[at]gnews.io or by using our contact form on our main page. Please note that no custom plan can be free and it is only possible to request higher features than the Essential plan.
When you change your subscription plan, your invoice is calculated so that you pay based on how many days you used the old subscription this month and how many days you have left with the new subscription. This means that you don't pay any additional fees, only what you use.
When a payment error occurs, Stripe will automatically try to make the payment 4 times over the following two weeks. If all attempts fail, your subscription will automatically be canceled and downgraded. You will receive reminders per email during the two weeks.