Q & A

When you change your subscription plan, your invoice is calculated so that you pay based on how many days you used the old subscription this month and how many days you have left with the new subscription. This means that you don't pay any additional fees, only what you use.

When a payment error occurs, you have 2 weeks before the cancellation of your subscription, during this period you will receive 2 emails from our team. On the 1st day of the 3rd week, your subscription will be cancelled and reverted to FREE.

Your subscription can be cancelled at any time at no additional cost in the "User Profile" section of the dashboard, simply check the "Cancel subscription at end of the period" box and click on the "Update Profile" button.

When you have reached the daily request limit you cannot retrieve any more data and the API returns an error message (Error 429). Note that the request counter is reset to zero every day at 00:00 UTC.

We suggest you contact our support team via the chatbot or our email adress : contact@gnews.io.

GNews cannot be used in a profit-generating application or website without a paid subscription. The FREE subscription plan is useful for small non-commercial projects or for developers who want to discover our service.

If you need a customized plan, please contact us by email: contact@gnews.io. Please note that no custom plan can be free and that you can only request features above the PRO subscription plan.